65,000 endpoints. 30 countries. One coordinated modernization.

Coordinating a complex end-user computing transformation across newly combined organizations while protecting local operations.

What needed to change

A global mining organization needed to modernize end-user computing across acquisitions, countries, sites, vendors, and local operating realities. A technically consistent programme still had to work in very different field environments.

Create an integrated delivery model connecting global standards with local readiness, visible dependencies, training, governance, and accountable execution.

65K+endpoints in scope

Senior judgment translated into an operating system.

  1. 01Mapped country, site, vendor, application, and change dependencies
  2. 02Combined agile working cadences with milestone-based programme control
  3. 03Created local readiness and escalation pathways
  4. 04Coordinated communication, training, and rollout sequencing around operational constraints

Evidence of movement.

  • More than 65,000 endpoints coordinated
  • 30 countries aligned through one programme
  • Minimal disruption across complex local environments
  • Greater operating coherence across combined organizations
Global consistency does not require flattening local reality. It requires one decision architecture that makes local context visible.

What outcome needs to be recovered, built, or accelerated?

Bring the mandate, the mess, or the ambition. Leave with a sharper view of the next move.

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